What is the Reviews.AI Feedback MatrixTM? A 2X2 matrix that segments products by shopper perceptions before purchase vs how it fared against shopper expectations after…
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In the pet food market, knowing what dog owners value is crucial. Our latest “Dry Dog Food – Best Seller Performance Report” examines 11,000 online…
QUICK SUMMARY: AI is now being used to write product reviews online. Is this good or bad for consumers and retailers? Should they be allowed?…
Leveraging Sentiment Analysis for Product Improvement: Turning Negative Reviews into Positive Change
In the world of e-commerce, Amazon customer reviews serve as a direct line of communication between consumers and businesses. These reviews provide a wealth of…
What if you could access your competitor’s data for quick and reliable market research? I investigated the #1 best-selling mattress on Amazon and uncovered: 👍👎 Which sizes…
In the bustling world of e-commerce, understanding your customers is more important than ever before. With an ever-growing competition and a plethora of options available…
In the digital age, customer reviews have become a significant cornerstone for businesses. They provide critical feedback that can shape product development, marketing strategies, and…
QUICK SUMMARY: Amazon just rolled out a seemingly small, but massively significant change to its ratings. They are now displaying a numeric average star rating…
What’s the drama behind MorningStar Farms Original Sausage Patties? First launched in 1975, this delicious breakfast item became a staple in households across America. Then…
As a retailer, it’s frustrating to receive a one-star rating for your product. It’s even more frustrating if the customer didn’t take the time to…