In the bustling world of e-commerce, understanding your customers is more important than ever before. With an ever-growing competition and a plethora of options available…
ReviewMonitroingJune 1, 2023
QUICK SUMMARY: Amazon just rolled out a seemingly small, but massively significant change to its ratings. They are now displaying a numeric average star rating…
ReviewMonitroingDecember 9, 2022
What’s the drama behind MorningStar Farms Original Sausage Patties? First launched in 1975, this delicious breakfast item became a staple in households across America. Then…
ReviewMonitroingOctober 19, 2022
As a retailer, it’s frustrating to receive a one-star rating for your product. It’s even more frustrating if the customer didn’t take the time to…
ReviewMonitroingAugust 25, 2022
If you’ve ever wondered which reviews to respond to, you’re not alone. Believe it or not, there is a right answer and a wrong answer…
ReviewMonitroingJune 16, 2022
Summary In this three-minute video, the Review Monitoring tool analyzes Amazon and other e-comm store reviews and customer questions to find the strengths and weaknesses…
ReviewMonitroingJanuary 9, 2022
Summary Review Monitoring’s word tree feature can highlight hidden product features customers value. This helps marketers better position the product with relatable messaging. Introduction Google…
FreddieDecember 18, 2021
Data Highlights More than three quarters (78%) of shoppers read online reviews Affluent households ($80K+) are more likely to read online reviews (89%) than emerging…
FreddieNovember 3, 2021